Training:
* Transfer knowledge/skills to staff through classroom style presentations, showing them how to do something and explaing models and theory
* A trainer is the expert on the topic
* Training can be oneway communication with questions afterwards
Facilitating:
* Not an expert in the field
* Open communication in the group
* Facilitator guide the group to the end goal without telling them what to do.
* Guidance is done through great questioning techniques.
This is my perspecive in a nutshell. PM me if you want to discuss in detail
Hi Colleen
Here are some thoughts from me, including some points on presenting as well.
Lisa.
Training:
Participants are present to learn
Outcomes are based on learning
Session plans are prepared to enhance the learning structure
Instructor is the catalyst for learning
Visual and training aids are used to illustrate learning points
Involvement (experiential learning) is used to learn from others’ experience and retain interest
Number of participants varies; usually under 50
Facilitating:
Participants are members of teams whose purpose is to achieve a common goal
Outcomes are based on actions to take forward
An agenda is used to structure the workshop for effectiveness
The facilitator uses questions to develop individual involvement
Flip charts are used to record team member input and ideas
The facilitator manages the workshop structure and process, rather than the content
Size is typically 5-9
Presenting:
Audience is present to receive prepared remarks
Outcomes are based on what is to be communicated ie. sell, inform, motivate, describe
Presenters outline is structured on logic
Presenter primarily answers rather than asks questions
Visual aids are used to present data
Communication is largely one way from presenter to audience
Group can be any size
I've often been asked this in my role in L&D by non L&D people and I use a football analogy (sport seems to work with so many people)
When you train someone in football - you show them how to kick the ball. When coaching, you encourage them to remember what they learnt, use what they learnt and repeat past good performances.
It's a rudimentary explanation but it seems to have worked well for me.