Quote:
Originally Posted by Ms_HR
hi all,
i know a lot of you out there have already gone down this path so was wondering if anyone had some feedback about particular suppliers and how you have implemented programs?
thanks in advance!!
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Hi Ms_HR
We deliver a substantial amount of our training, both Compliance and Technical, via an on-line training package, including an
EEO session. Over the years, we have utilised the services of a number of different development companies, and while I have some very definite views on some of these, I hesitate to commit them to paper, as it were (Company policy prevents me from offering a written recommendation). I will PM my contact number if you wish to discuss.
The thing to be aware of is that the establishment of an e-learning process can be quite expensive, but, if done properly, over time, the returns are substantial.
We host our training on an externally contracted Learner Management Systam (LMS) which allows our staff to access their training from home without concerns about the firewall. Compared to what is would have cost us to rebuild the mainframe to cope with the volume of training we deliver, this option is very cost effective.
When it comes to development, make no assumptions about the computer literacy of your trainees - even those who use a computer in their day to day work. Some people are very comfortable with the programs they use, but give them something new and you wouldn't know that they had ever sat in front of a computer before. With this in mind, keep the instructions very simple and very concise. Like just about everything that is on-line, ease of navigation is key.
Cheers,
Lance.