Results 1 to 3 of 3
  1. #1
    Join Date
    Apr 2011
    Posts
    1

    Default Call Centre - Sales training?

    Hi All,

    Hoping someone is able to help.....

    We are looking to roll out a training package for our outbound telesales operators around the art of selling - so handling objections, staying motivated, increasing confidence, closing the sale etc ...

    Has anybody worked with any training providers that they can recommend for this type of training? I am conscious of finding a trialled and recommended provider rather than going with one straight off the internet...Would also like to find a provider that was able to leave us with the trainign material for us to run in the future...

    Any ideas / thoughts / recommendations?

    Our sector is not for profit and location is Sydney if that helps...

    Thankyou in advance,

    Sue

  2. #2

    Default

    I have over 8 years experience in call centres and workplace training so I can assist if you like. Training packages I currently run through my consultancy cover all of the above and can be adapted to be organisational specific. PM me some more details if you are interested. I am happy to travel to sydney to run sessions.

  3. #3
    Join Date
    May 2009
    Posts
    1

    Default Recommendation

    Muffy Churches of ASK Learning has designed and delivered plenty of this over the years (in Sydney) - if you'd like to PM me I'll put you in touch with Muffy.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Learning and Development Specialist - 8 mth Contract - Western Sydney
Posted on 9 Apr 2020 at 1:03am

Health Safety & Wellbeing Consultant - Geelong
Posted on 9 Apr 2020 at 2:03am

HR Manager-Mandarin Language - Sydney CBD
Posted on 8 Apr 2020 at 5:03am

HR Business Partner - 12 mth Contract - South Melbourne
Posted on 8 Apr 2020 at 4:03am

Human Resources Business Partner - Part-time (0.6 FTE) - Contract - Inner Sub...
Posted on 8 Apr 2020 at 2:03am

Organisation Design Specialist - Sydney CBD
Posted on 7 Apr 2020 at 5:03am

HR and Payroll Administrator - Western Suburbs Melbourne
Posted on 6 Apr 2020 at 11:03am

APS6 HR Generalist - Contract - Canberra
Posted on 6 Apr 2020 at 11:03am

APS6 Recruitment Specialist - 6 mth Contract - Canberra
Posted on 3 Apr 2020 at 2:03am

HR Policy Advisor - Contract - Melbourne CBD
Posted on 2 Apr 2020 at 1:03am

HR Business Partner - Contract - Sydney CBD
Posted on 2 Apr 2020 at 12:03am

HR Superintendant - Regional West
Posted on 31 Mar 2020 at 9:03pm

Recruitment and HR Officer - Canberra
Posted on 31 Mar 2020 at 6:03am

Head of Talent Aquisition - APAC - Adelaide
Posted on 31 Mar 2020 at 1:03am

APS6 Workforce Planner - 12 mth Contract - Canberra
Posted on 30 Mar 2020 at 4:03am


 

Powered by vBadvanced CMPS v4.2.1