Performance reviews of sales staff
We are currently in the situation where our sales staff are (in theory) meant to have a multi-role job, part sales and part client management/maintenance/retention. For most of them though, the bottom line and dollars brought in are all that they are concerned with, and, truth be told, it is often all their managers are concerned with also. I realise that it is going to be a big change/cultural shift for this to change, however, thought I would put some feelers out and see what works in other sales/service environments for reviewing/managing sales staff with a combined role.
|
Linear Mode
