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Newshound
09-05-2013, 02:41 PM
Employee trust in bosses unmoved

MELBOURNE. Thursday, May 9, 2013. Employees continue to trust their managers to lead the way.

The level of trust displayed by employees in their managers or leaders over the last year remained stable and in some cases became stronger, said Andrew Henderson, CEO of Leadership Management Australasia (LMA) which has been monitoring workplace trends for 13 years through its L.E.A.D. (Leadership Employment and Direction) Survey.

“It’s a good sign because trust is the cornerstone of productivity and performance,” he said.

“In uncertain times, you could expect employees to lose faith in their leaders, to blame them for cutbacks, loss of sales and jobs and lower profit margins,” he said.

“According to the new data however, employees are unwavering in their trust of their immediate managers and leaders.”

“Employees are placing great expectations on bosses to deliver the goods in these changing and challenging times so the pressure is on leaders to perform,” Mr Henderson said.

The latest L.E.A.D. Survey of 1,709 employees across Australia and New Zealand was undertaken for LMA by Chase Research in March and will be included in LMA’s two-year review of workplace trends to be published in August.
Leadership Management Australasia was established 41 years ago. It now has a network of independently-owned and run licensees delivering programs to improve productivity, performance and leadership through 70 locations across Australia and New Zealand.

Some key employee “trust” data released from this survey:

1. Employee trust in immediate managers or leaders
• 53% have “a great deal” of trust (47% in 2012, 49% in 2009)
• 33% have “moderate” trust (40% in 2012, 33% in 2009)
• 9% have “a small amount” of trust (9% in 2012, 12% in 2009)
• 4% have “no trust at all” (9% in 2012, 12% in 2009)
• 1% “unsure” in each survey

2. Employee trust in leaders’ ability to achieve organisational goals
• 37% have a “a great deal” of trust (32% in 2012, 34% in 2009)
• 46% have “moderate” trust (50% in 2012, 46% in 2009)
• 12% have “a small amount” of trust (14% in 2012 and 2009)
• 4% have “no trust at all” (3% in 2012, 4% in 2009)
• 1% “unsure” in each survey

3. Employee levels of trust in what leaders tell them about the organisation’s future
• 33% have “a great deal” of trust (28% in 2012, 31% in 2009)
• 43% have a “moderate” level of trust (46% in 2012, 43% in 2009)
• 16% have a “small” level of trust (20% in 2012 and 2009)
• 6% have “no trust at all” (4% in 2012, 5% in 2009).