Newshound
17-04-2013, 01:12 PM
Employers have the right to expect a certain standard of behavior from their employees. Workers certainly shouldn’t be rude or abusive to clients or customers. Employees need to look presentable and act in a way that will promote the business.
But now some employers are taking this a step further by sending out testers pretending to be regular customers, who then score the employees’ performance.
Read more from Stacks/The Law Firm... (http://www.stacklaw.com.au/web/page/can-you-be-fired-for-not-smiling-enough/news/3032)
But now some employers are taking this a step further by sending out testers pretending to be regular customers, who then score the employees’ performance.
Read more from Stacks/The Law Firm... (http://www.stacklaw.com.au/web/page/can-you-be-fired-for-not-smiling-enough/news/3032)