View Full Version : Communication after harassment complaint

Mrs Retail
11-12-2011, 12:31 AM
In a situation where an employee has lodged a formal complaint about their boss, are there any ethical or legal guidelines, should the boss attempt to discuss the complaint with the employee in private? What should be the response of the employee in this situation?

12-12-2011, 02:58 PM
If the employee has lodged a formal complaint the boss should not be attempting to discuss the complaint with the employee directly or privately. Complaints should beinvestigated promptly, confidentially, impartially and thoroughly, in accordance with legislative requirements and company policies (if any).
If the employee choose to make a formal complaint and not discuss it with the boss directly, then there was/is a reason for this. The employee should just respond that they do not wish to discuss this issue with you directly. If the boss does not respond well to this, then the employee would need to take it up further with the people who is investigating the complaint.
You can always take advice from the Equal Opportunity and Human Rights Commission in Victoria or similar in other states.

12-12-2011, 03:45 PM
I had a deal with a sexual harassment claim once and we quickly decided to get an external consultant with experience in this area to handle it. I think it was the safest way to do it because it was completely impartial. The company came out of it unscathed from a legal perspective, but it resulted in four people leaving the company.

03-02-2012, 10:58 PM
You can always use an evaluation tool. Employee Evaluations (http://www.zoomreports.com/employee-evaluations)