Training Evaluation Forms - Anonymous & Mandatory?
I've recently joined a company who use their Training Evaluation Form as a training attendance record therefore it is mandatory for the trainee to complete the evaluation form and put their name to it so as to ensure their training is added to our training database.
I am not at all in favour of this as it can prevent honest feedback - in fact it has been proven to be inefficient in that I have received verbal feedback via supervisors that a trainer was poor yet on the trainee's evaulation form they indicated the trainer was excellent! I've also heard that if the trainer in an internal employee, trainees do not feel comfortable rating them badly as the trainer will see their name on the form.
What do you do in your company? Is putting your name on the Eval Form optional?
And secondly, do you think returning the completed Eval Form (whether anonymous or not) should be compulsory or optional? Of course the business would encourage feedback but should it be forced?
Your thoughts would be appreciated.
Kind regards
Deb
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