Quote:
Originally Posted by HeidiC
I have a Team Leader who has a high opinion of her contribution to the company (most items noted as "exceptional points of value" are the items listed in the position description as required duties). She does have a high performance ranking but still in line with other Team Leaders. Our head office has frozen all increases, but the Team Leader is insistent that she was promised a 9% increase after 12 months in the role (no documentation to support this).
We are going to have to decline the increase, but I was wondering if anyone has some advice on how to manage her expectations and decreased morale after the outcome meeting? Has anyone dealt with a rejected salary review and still maintained productivity from the employee?
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Frankly you can't. From my experience no matter what you say it won't make a difference as they will be resentful especially since they state they were promised - Did you speak to his/her line manager? As mentioned, the employee has 2 choices, take it or get another job.
Has another time for a salary appraisal been organised? any other incentives for the employee to stay in his/her role? Whilst the economy is difficult at the moment, it certainly won't stay that way and you may just lose this employee quicker than you think.
